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By this stage of life and business, you already have an understanding of how you treat people. As children, our caretakers taught us how to respect people and they used words like polite, social, or customary. Someone taught you how to treat others, taught you how to shake hands, make friends, etc. All of the social training you received as a kid are part of your customer service.

Good hearted business owners tend to give more than they get. Are your customer service methods weakening your bottom line? Tune in to the Ask Christina First Radio Show on www.awoptalk247.com TODAY at 8am or 2pm PT to hear my advice.

Good hearted business owners tend to give more than they get. Are your customer service methods weakening your bottom line? Tune in to the Ask Christina First Radio Show on www.awoptalk247.com Thursday at 8am or 2pm PT to hear my advice.

If you've listened to me for any period of time you'll know that I speak about systemic systems often. I also work with and am personally a heart-centered business owner. While I think it is great to be a good-hearted professional, I do often find that many do so at the expense of their business. Having a heart and evoking that into your business should not come at the expense of your business suffering and losing money.

Human Resource News and Insight had an article on their website that gave statistical backing to why people move on from their job. According to the article, most people change jobs because of downsizing and restructuring. In our ever changing world and fragile economy, that makes perfect sense. Second to that though, the article said that 47% of people, just under half, quit their jobs because of ineffective leadership and poor relations with their management.

As you probably know by now, I am a small business consultant. But, for over the past two decades I have also been heavily involved in the real estate world. I help investors decide what the right styles of assets to invest in are for them. When people hire me, we discuss their assets, the amount of cash they have for the venture, or equity that they are going to use.

This week on Ask Christina First I discuss how I help investors decide what the right styles of assets to invest in are for them. When people hire me, we discuss their assets, the amount of cash they have for the venture, or equity that they are going to use.

Tune in Today Thursday August 28, 2014 to www.awoptalk247.com

As a small business owner, I'm sure you know that it’s not uncommon for customers to call with an urgent issue. Well, should I say, they call with an issue that they consider urgent.

As a small business owner, I'm sure you know that it’s not uncommon for customers to call with an urgent issue. Well, should I say, they call with an issue that they consider urgent.

Tune in Today August 7, 2014 to www.awoptalk247.com at 8am and 2pm PT.

This Thursday on the Ask Christina First radio show, I will be discussing customer service in regards to a sense of urgency. We will differentiate between what constitutes as urgent and what is important.

Tune in Thursday August 21, 2014 at 8am or 2pm PT on www.awoptalk247.com