Articles by author: Christina Suter

Join other Pasadena-area real estate investors at our For Investors By Investors meeting (FIBI) held the third Thursday of each month at 7pm at Courtyard by Marriot, 180 North Fair Oaks Ave. Pasadena, CA. This months speaker is Ground Level Consulting's Christina Suter.

As a small business owner, I'm sure you know that it’s not uncommon for customers to call with an urgent issue. Well, should I say, they call with an issue that they consider urgent.

When that happens, what level of customer service do you promise your clients? If you have a business that offers a quick turnaround service, it's essential to incorporate a system around how you respond to customers. How you handle urgent requests is based upon your branding and your systemic systems.

Tune in Thursday, June 18, 2015 at 8am and 2pm PT on www.awoptalk247.com

When speaking about systemic systems in his 1990 book The 5th Discipline, author Peter Sange introduced a concept called, the learning organization. According to Sange, learning organizations are organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspirations are set and where people are continually learning to see the whole together as a group.

When speaking about systemic systems in his 1990 book The 5th Discipline, author Peter Sange introduced a concept called, the learning organization. According to Sange, learning organizations are organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspirations are set and where people are continually learning to see the whole together as a group.

Tune in today June 4, 2015 at 8am and 2pm PT on www.awoptalk247.com

When speaking about systemic systems in his 1990 book The 5th Discipline, author Peter Sange introduced a concept called, the learning organization. According to Sange, learning organizations are organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspirations are set and where people are continually learning to see the whole together as a group.

Tune in Thursday June 4, 2015 at 8am and 2pm PT on www.awoptalk247.com

Back in November I posted about Due Diligence in a 2-part series. I felt the topic warranted a revisit:

The most important element in your investment and in due diligence, is the vision in your head.

Back in November I did a real estate radio show on the topic of Due Diligence. I felt the topic warranted a revisit.
Tune in today Thursday May 28, 2015 at 8am and 2pm PT on www.awoptalk247.com

Back in November I did a real estate radio show on the topic of Due Diligence. I felt the topic warranted a revisit.
Tune in this Thursday May 28, 2015 at 8am and 2pm PT on www.awoptalk247.com

Golden rule, treat others as you’d want to be treated is the same way you handle customer service. Be honest, integrous, but don’t be a doormat and let people run over you. Have clear understanding of what you can and are willing to offer people and what you aren’t. It’s the triad of good service, good quality, or fast service, pick two.

Golden rule, treat others as you’d want to be treated is the same way you handle customer service. Be honest, integrous, but don’t be a doormat and let people run over you. Have clear understanding of what you can and are willing to offer people and what you aren’t.

Tune in today Thursday, May 21, 2015 at 8am and 2pm PT on www.awoptalk247.com